This Cookie policy governs the use of cookies on the website www.b2broker.com (hereinafter – the “Website”). By visiting our Website, and any subdomains of this Website, you are accepting and consenting to the practices described in this Cookie policy.
Cookies are small data files that are downloaded to a user’s computer, phone or tablet when you visit a website. Most web browsers automatically accept cookies. They help website operators to, for example, recognize a user that has visited a website previously and to analyze behavior in order to improve the user experience. Further details on the cookies used on our Website and their purposes are set out below.
In order to improve user experience on our Website, evaluate the performance of our content and fix technical issues or errors on pages or web forms we use performance and analytics tools, including from third parties, such as Google Analytics. These cookies collect information such as the number of user visits or returning visitors to a website. These cookies cannot however be used to identify a user and are only used to generate aggregate data.
As part of our marketing initiatives these cookies collect information about your browsing habits (e.g. which source a particular visit is coming from) and inferred interests in order to make advertising more relevant to you. They are also used to limit the number of times you see an advert, as well as to measure the effectiveness and performance of an advertising campaign. Some of these cookies are placed by our third-party advertising networks. They remember the other websites that you visit and this information is shared with third-party organizations, for example advertisers.
These cookies enable our Website to remember choices you make and your personal preferences such as log in details in order to improve the user experience, for example by avoiding you having to re-enter these details on each visit to our Website.
The single session cookie is a temporary cookie which remains in the cookie file of your browser until you close the browser. The other cookies will remain in the cookie file of your browser after the closing of the browser, and will become active again when you reopen the Website. These cookies have different expiration dates. Following expiry of a cookie, a new version of that cookie will be downloaded when you next visit the Website, unless you have withdrawn your consent in the meantime.
Some cookies are provided on our behalf by trusted third party service providers to aid with user experience, reporting of user behavior, market research, providing advertisements according to user’s interests and improving the Website functionality for example. This user behavior is analyzed in order to provide an improved user experience.
You do not have to accept cookies, but if you opt to turn off or delete cookies generated via our Website, it may not perform as it has been designed to, possibly reducing the functionality on our Website, the options available to you, as well as the performance of our Website during your visit. All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser.
If you would like to find out more information about the usage of cookies on the Internet, please see the following links: www.allaboutcookies.org or www.youronlinechoices.eu which gives information about privacy issues around internet advertising.
This Cookie policy may be revised, modified, updated and/or supplemented at any time, without prior notice, at our sole discretion. When we make changes to this Cookie policy, we will notify all users on our Website, and make the amended Cookie policy available on our Website.
If you have any questions regarding our Cookie policy, please contact us at support@efimarkets.com
In order to ensure the compliance with international trade standards we operate exclusively in accordance with the legislation on combating illicit money laundering and countering terrorism financing. To monitor the accordance with legal requirements and recommendations of FATF, we have established a Compliance department developing Anti-money laundering and Know your customer (AML / KYC) procedures, obligatory for all employees and customers and determining the policy of engagement with any person who intend to become out customer. The Compliance Department ensures that all the operations of the Company are consistent with the international standards to combat money laundering and all the documents provided by the Customer are up-to-date and comply with relevant legal requirements.
As our client you irrevocably agree with the following rules and undertake to observe them:
This Privacy Policy governs collection, processing and use by us of your Personal Information that you provide us when accessing or using a website www.efimarkets.com (hereinafter – the “Website”) and any products or services offered by us (hereinafter – “Services”). “Personal Information” refers to information that identifies an individual, such as name, address, e-mail address, financial information, and banking details. “Personal Information” does not include anonymized and/or aggregated data that does not identify a specific user. We are committed to protecting and respecting your privacy. The purpose of this Privacy policy is to describe:
We control the ways of collecting your Personal Information, and determine goals for which We use Personal Information. We are a “data controller” within the meaning of the General Data Protection Regulation (EU) 2016/679 (hereinafter referred to as “GDPR”) and other applicable European laws pertaining to data protection.
We collect the following personal Information:
We also automatically collect certain computer, device, and browsing information when you access the Website or use of Services. This information is aggregated to provide statistical data about our users’ browsing actions and patterns, and does not personally identify individuals. This information may include:
We may automatically capture, store and otherwise process information about you even if you abandon the completion of an online application or registration form.
The Website uses Cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are typically stored on your computer’s hard drive
Our Website uses Cookies to enable you to use the Website, the Services we offer and the materials on the Website. Cookies are also used to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.
For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.
We may use your Personal Information to:
We do not perform behavioral tracking of a customer’s activities on our Website or across different Websites, nor do we allow third-party data collection through our services. If you wish to stop receiving marketing communications from us, please contact us at support@efimarkets.com to opt-out.
We may disclose your Personal Information to third parties and legal and regulatory authorities, and transfer your Personal Information as described below:
In processing your transactions, we may share some of your Personal Information with our third party service providers who help with our business operations. Your information will not be sold, exchanged, or shared with any third parties without your consent, except to provide Services or as required by law. By using Website or Services you consent to the disclosure of your Personal Information as described in this Privacy policy. Non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or other uses. Our third party service providers are contractually bound to protect and use such information only for the purposes for which it was disclosed, except as otherwise required or permitted by law. We ensure that such third parties will be bound by terms no less protective those described in this Privacy policy, or those we are subject to under applicable data protection laws.
We may share your Personal Information with law enforcement, data protection authorities, government officials, and other authorities when:
We store and process your Personal Information in data centers around the world, wherever our facilities or service providers are located. As such, we may transfer your Personal Information between such data centers. Such transfers are undertaken in accordance with our legal and regulatory obligations and are performed only via protected channels.
We also can disclose your Personal Information in the following circumstances:
Occasionally, the Website may provide references or links to other websites (“External websites”). We do not control these External websites third party sites or any of the content contained therein. You agree that we are in no way responsible or liable for External websites referenced or linked from our Website, including, but not limited to, website content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to, or arising from those sites. External websites have separate and independent privacy policies. We encourage you to review the policies, rules, terms, and regulations of each site that you visit. We seek to protect the integrity of our site and welcome any feedback about External website information provided on our Website.
You are able to exercise all the rights foreseen by legislation, if this does not contradict the legal requirements in relation to the prevention of money laundering and terrorist financing laws, our record keeping obligations, etc.
You have the following rights:
To exercise these rights, contact us at support@efimarkets.com
Within 40 days of receipt of your written request we will provide you with your Personal Information, including the purposes for which it was used and to whom it was disclosed to in accordance with applicable legislation. We reserve the right to request additional information from you, that may be necessary in order to provide the duly respond to your request in accordance with applicable legislation and you agree with such our right. Also, if you wish to correct, update, and block inaccurate and/or incorrect data, we have a right to request a confirmation of correct data from you, for example, official documents containing such data. Please note that if we are unable to verify your identity by e-mail messages or at your application to the call center, or in the case of reasonable doubts concerning your identity, we may ask you to provide a proof of identity, including by personal appearance in our office. This is the only way we can avoid disclosing your Personal Information to a person who can perpetrate your identity.
In some cases, we will not be able to change your Personal Information. In particular, such a case can include the event when your personal information has already been used during the execution of any agreement or transaction, or is specified in any official document, etc. You have the right of withdrawal of consent to personal data processing. You may also exercise your right to be forgotten and erase your Personal information from our servers. In cases stipulated in Article 17 of GDPR, we will delete your Personal Information we process, except for those Personal Information which we are obliged to store in accordance with the requirements set forth by the applicable legislation. Please be advised, that in case of realization of your right of withdrawal of consent to personal data processing or right to be forgotten, we will not be able to provide you our products or services, and we have a special right to terminate all our current agreements with you with the application of legal consequences of such termination, and you irrevocably acknowledge such our right.
In order to withdraw the consent to personal data processing and/or exercise your rights to be forgotten please contact us at support@efimarkets.com. Furthermore, in this case, for the purposes of safety, we may request that you present your ID document, directly at our office.
We use a variety of security measures to ensure the confidentiality of your Personal Information, and to protect your Personal Information from loss, theft, unauthorized access, misuse, alteration or destruction. These security measures include, but are not limited to: Password protected directories and databases.
Secure Sockets Layered (SSL) technology to ensure that your information is fully encrypted and sent across the Internet securely.
Limited access to hosting servers using 2FA and traffic encryption.
All financially sensitive and/or credit information is transmitted via SSL technology and encrypted in our database. Only authorized personnel are permitted access to your Personal Information, and these personnel are required to treat the information as highly confidential. The security measures will be reviewed regularly in light of new and relevant legal and technical developments.
We retain Personal Information for as long as necessary to fulfil purposes described in this Privacy policy, subject to our own legal and regulatory obligations. In accordance with our record keeping obligations, we will retain account and other Personal Information for at least five years after termination of respective agreement.
This Privacy policy may be revised, modified, updated and/or supplemented at any time, without prior notice, at our sole discretion. When we make changes to this Privacy policy, we will notify all users on our Website, and make the amended Privacy policy available on our Website.
To exercise all relevant rights, queries or complaints to any data protection matter between you and us, please in the first instance contact our Data Protection Officer at support@efimarkets.com.
The purpose of this document is to specify the legal grounds of our work and to clarify limits of our responsibility. Thisdocument applies to this website www.efimarkets.com(hereinafter - the "Website") and all our products and servicesoffered at the Website.
Efimarkets is a trademark, that is registered in different European countries according to Madrid protocol. Efimarkets is not a legal entity, and in every country where we have a presence we have a separate legal entity that works in the frames of local legislation. From this point of view, we can designate Efimarkets as a group of companies united under the trade mark “Efimarkets”. The ownership for word and logo trademarks “Efimarkets” (international registration numbers are 1383640 and 1388708) belongs to Efimarkets ltd., a company registered in the United Kingdom of Great Britain and Northern Ireland.
The exact list of our products and services is specified on our Website, however we want to affirm that we provide our products and services for corporate and institutional customers only. We do not provide products and services for individuals. Please be advised that we provide financial services only on behalf of our companies that have relevant licenses for provision of financial services.
All information provided on this Website in any case should not be understood as a public offer or any kind of agreement between you and any of companies working under trademark Efimarkets. If you want to buy any product or receive any service from us, we should conclude a separate agreement specifying terms and conditions of our relationships.
The information provided on Website does not constitute investment advice, financial advice, trading advice, or any other sort of advice, and you should not treat any of the Website’s content as such. We do not recommend that any cryptocurrency should be bought, sold, or held by you. Do conduct your own due diligence and consult your financial advisory before making any investment decision. We are not responsible for the investment decisions you make based on the information provided on the Website. We do not raise funds at interest and do not recommend you to take participate in any cryptocurrency or FOREX trading.
We do not propose that you buy a cryptocurrency, fiat currency, or any contract, any kind of securities, options, and nothing on this Website should be taken as an offer to buy, sell or hold a cryptocurrency or any other financial instrument.
The Website may include advertisements and links to external sites and co-branded pages or promote websites or services from other companies or offer you the ability to download software or content from other companies in order to provide you with access to information and services which you may find useful or interesting. We do not endorse such sites nor approve any content, information, legal or illegal emails (whether spam emails or not), goods or services provided by them. We are not responsible for and do not control those websites, services, emails, content and software and cannot accept any responsibility or liability for any loss or damage suffered by you as a result of your use of its website and services or of such external and/or co-branded sites.
We are unable to exercise control over the security or content of information passing over the network, and we hereby exclude all liability of any kind for the transmission or reception of infringing or unlawful information of whatever nature.
We accept no liability for loss or damage suffered by you as a result of accessing the website and/or its services which contains any virus or which has been maliciously corrupted.
This fraud and whistleblower policy is established to outline the controls in place to educate, prevent, detect, and report any form of fraudulent behavior.
By definition, “Fraud is any intentional act or omission designed to deceive others, resulting in the victim suffering a loss and/or the perpetrator achieving a gain.” We (hereinafter – “We” or the “Company”) have a strong commitment to fraud risk management. Examples of fraud can include but are not limited to these three categories.
Each employee shall have a basic understanding of fraud and be aware of the red flags and know their role within the internal control framework. Fraud involves not just monetary issues, but also is significant to an organization’s financial reporting, operations, reputation, legal, and regulatory compliance. Staff have an awareness of how their job procedures are designed to help mitigate fraud risks and when noncompliance may open up the opportunity for fraud to occur. Each member of the management team will be familiar with the types of improprieties that might occur within their area of responsibility and will be alert for any indication of possible irregularity.
Prior to employment, background checks are used in employment screening with the specific objective of assuring that persons with inappropriate records or inconsistency are identified and eliminated from the hiring process. Every employee is required to read and understand policies and procedures upon employment with the Company.
Ongoing monitoring procedures are built into normal recurring operating activities. Certifications and self-assessments create strong controls that help prevent occurrences of fraud. Segregation of duties exists and is tested routinely. The annual fraud risk assessment, which is a part of the annual Company’s risk assessment process, helps to identify potential schemes and events.
These controls help to create an environment where employees, vendors, and other parties believe that dishonest acts will be detected, reported, and dealt with appropriately.
Employees, vendors or other parties with concerns of fraud or suspected fraud may report the responsible employee. Any fraud that is detected or suspected must be reported immediately. Upon receipt of a complaint, the responsible employee will take appropriate action for investigation, tracking and confidentiality.
Any investigative activity required will be conducted without regard to the suspected wrongdoer’s length of service, position/title, or relationship to the Company. It is important to provide as much information regarding the facts and circumstances surrounding the complaint as possible in order to facilitate a full and complete investigation.
Upon receipt of a complaint, the responsible employee will determine whether the complaint actually pertains to accounting or auditing matters and, as possible, acknowledge receipt of the complaint to the sender. Complaints relating to accounting or auditing matters will be forwarded for investigation to such person or persons as responsible employee determines to be appropriate. Confidentiality will be maintained to the fullest extent possible, consistent with the need to conduct an adequate review.
The Company is committed to achieving compliance with all applicable securities laws, regulations, accounting standards, accounting controls, and audit practices.
Any employee, vendor, or other party may file a good faith complaint without the fear of dismissal or retaliation of any kind. The Company will not discharge, demote, suspend, threaten, harass or in any manner discriminate against anyone because of any lawful actions in providing information or other assistance in investigation of fraud or the commission. This will be true even in the event that it is concluded from the investigation that no violation occurred.
Here is the list of prevention mechanisms which the Company is using to mitigate fraud:
Run checks to uncover post office boxes used as addresses and to find any matches between vendor and employee addresses and/or phone numbers
Be alert for vendors with similar sounding names or more than one vendor with the same address and phone number
Check for invoice amounts not matching contracts or purchase order amounts
Summarize contract amount by vendor and compare vendor summaries for several years to determine if a single vendor is winning most bids
Calculate days between close for bids and contract submission date by vendor to see if the last bidder consistently wins the contract Goods not received
Search for purchase quantities that do not agree with contract quantities
Check if inventory levels are changing appropriate to supposed delivery of goods
Review for duplicate invoice numbers, duplicate date, and invoice amounts
Compare pricesacross vendors to see if prices from a particular vendor are unreasonably high
Review for unexplained increasesin inventory
Determine if purchase quantities of raw materials are appropriate for production level
Check to see if increases in quantities ordered compare similarly to previous contracts or years or when compared to other plants
Search for identical invoice numbers and payments amounts
Check for repeated requests for refunds for invoices paid twice
Search for duplicates within all company checks cashed; conduct a second search for gaps in check numbers
Determine if high value equipment a company already owns is being repurchased by checking serial numbers for duplicates and involvement of same personnel in purchasing and shipping processes
Find out if a terminated employee is still on payroll by comparing the date of termination with the pay period covered by the pay check and extract all pay transactions for departure date less than date of current pay period.
Reveal transactions not matching contract amounts by linking accounts payable files to contract and inventory files and examining contract date, price, ordered quantity, inventory receipt quantity, invoice quantity, and payment amount by contract.
The Company will be using third party card issuing vendor. This means it will not be able to implement custom solutions. The vendor who will be working with us should have at least:
Fraudsters try to find out the expiry date and possibly also the CVV for the card number known to them
Reduction of the maximum number of authorisation interrogations per card number and a free choice of time period (0-1440 mins.).
Fraudsters try, through series testing of various card numbers, to check their validity
Damage to the merchant through high-value improper purchases.
Repeated improper use of a card number.
Blacklist – exclusion of individual card numbers or whole card number fields (BIN). Once card numbers are reported as blocked, they are filed on our blacklist. Before each transaction is transmitted to the finance company, it is matched to our blacklist. If the system finds a corresponding entry, the transaction is immediately rejected.
Improper use of fraud-susceptible BIN ranges (card number fields).
White list with selection of countries (on the basis of the BIN). Via the Web interface from Data trans the merchant can include or exclude countries. Customers from regions at risk – from experience, orders from crisis regions have an increased risk. Data trans Allows you to reduce this risk by not accepting orders from customers from such regions (IP addresses, card number). Use of stolen or self-generated card numbers, whose actual country of origin is not known to the fraudster.
Validation of the country of origin of the card on the basis of the ISO Country Code. The customer also states the country of origin of the card. The transaction is the only authorised if the country was correctly stated. For Visa, Mastercard and American Express.
We are committed to providing a high standard of service to all our customers on every occasion. We do recognize however, that occasionally there may be circumstances where you are dissatisfied with the service you may have received
If you have a complaint about any aspect of our service, then we would like to hear from you. You can contact us by e-mail support@efimarkets.com
Please send your message from the e-mail which was used by you for registration of your Trading Room. If you send message from another e-mail we reserve the right not to provide you any advice in case if such our action, on our opinion, will lead to disclosure of client’s confidential information.
We will try to resolve your complaint as quickly as possible and with minimum inconvenience to you. However, you irrevocably agree with the following: